About privacy and cookies

In this privacy statement of COBstrbox.com you can read how we handle your personal data. We can reassure you. We do not collect a lot of personal information on this website. And we are very open about the data we collect, as you can read below.

What personal data we collect and why we collect it

Personal data is yours, so we will certainly not give it to others. But we sometimes need them for optimal service. Think of the information you enter with your order or contact request. We need to collect and keep that information to answer your questions or send your order and invoice. We never use or sell anything else.

When you ask a question or place an order on our website, we store your data in WordPress, which is the system with which this website was built (also one of the world’s best known and most used systems for developing websites).
By filling in the form, your question or comment, including the contact details you have filled in, will be sent to our email address so that we can respond immediately. We keep the contact details for as long as it is necessary to provide you with information. But certainly no longer than two years. We have protected WordPress and our e-mail engine to the best of our abilities. Only those persons who need it for their work have access to the system where your data may be stored.

Cookies

Anonymized statistics in Google Analytics

On this website we collect statistical, anonymized data that cannot be traced back to you as a person. We do this by loading a code from Google Analytics into our website. This allows us to see in Google Analytics how our website is functioning, whether error messages occur, and where we may need to improveme our performance. Google Analytics is designed in such a way that no personal data is stored.
The cookies that are placed for this are called _ga, _gid or _gat and will be automatically deleted after 1 year, 1 day, or the current session, respectively.

Hotjar, to create a better user experience

We sometimes use Hotjar to be able to analyze which parts of the website are viewed the most and to be able to ask you questions via a poll. Hotjar is also arranged in such a way that no personal data is stored here.
The cookie placed for this is called _hjid and has a maximum validity of 1 year.

E-commerce: save products in your shopping cart

In order to be able to store the products in the shopping cart during your visit to our website, “shopping cart cookies” are placed. You can recognize it by the name woocommerce.
These cookies also contain no personal data and automatically delete themselves after a maximum of 2 days.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.
We don’t send your data anywhere else than within the systems mentioned above. And we also don’t sell or distribute your data to other parties than the parties mentioned above.